
Practical guide to the Medexim technique
What is the Aquatizer system and what type of massage does it provide?
Aquatizer is a state-of-the-art device for dry water jet massage. The client lies on a flexible surface, under which jets spray a stream of water. The advantage is that the client does not have to take off their clothes and does not come into direct contact with the water, but still feels an intense massage effect similar to classic hydrotherapy.
What is the difference between the Aquadelicia IX and Aquadelicia IX E models?
While the Aquadelicia IX is the flagship with fully electronic control and a wide range of functions for professional spas, the Aquadelicia IX E version is a more economical option. The “E” model retains the top design and quality of the frame, but has optimized electronic equipment, making it more affordable for smaller wellness operations.
What are the space requirements for installing the Aquatizer system?
The Aquatizer requires an area approximately the size of a regular massage bed, but due to its weight when filled with water (approx. 200–300 kg), it is important to have a stable floor with sufficient load-bearing capacity. Unlike classic bathtubs, it does not require a water supply directly at the point of operation, a standard electrical outlet is sufficient, as the water in the system circulates in a closed circuit.
Does Aquadelicia IX have an automatic water filling function?
Yes, the Aquadelicia IX model is equipped with an intelligent electronic system that allows you to set the exact filling level. This eliminates the need for staff to physically guard the tub during treatment preparation, which increases work efficiency in busy spa centers.
Are Medexim residential bathtubs equipped with the same pumps as professional models?
Medexim residential bathtubs use "Silent line" technology. The pumps are optimized for the home environment to be significantly quieter while maintaining sufficient pressure from the massage jets, allowing relaxation without disturbing acoustic smog in the bathroom.
Can I choose a custom number of jets within the Medexim Hydromassage Systems?
Yes, Medexim hydromassage systems are modular. The customer can configure not only the number but also the placement of micro-jets (for example, strengthening the massage in the sacral area or in the foot area), making the bathtub a personalized therapeutic tool.
What exactly does the term Prophylaxis include in Medexim terms?
Preventive maintenance is not just a routine cleaning. It is a professional service intervention during which a technician checks the tightness of the distribution, cleans the filters in the pumps, checks the electrical installation and revises the correct functionality of all nozzles. This inspection prevents the occurrence of "material fatigue" and eliminates the risk of failures in the main season.
Which surfaces in the Bathtub Care section require special attention?
In addition to acrylic, it is crucial to pay attention to chrome elements and controls when caring for bathtubs. It is recommended to use products that do not leave a greasy film so that the hands of the staff do not slip on the controls and to maintain the high shine of the metal parts.
Do the Warranty Terms also apply to nozzle wear due to frequent use?
The warranty conditions cover functional defects in materials and electronics. Normal wear and tear of the mechanical parts of the nozzles caused by impurities in the water is only covered by the warranty if the prescribed water filtration at the inlet is followed and the recommended cleaning chemicals are used.
Does the Aquatizer have adjustable massage zones according to the patient's height?
Yes, the Aquatizer is equipped with a body scanning system or manual height adjustment. The massage jets precisely follow the line of the spine and joints of a particular client, thus preventing unwanted pressure on areas that do not require massage.
How resistant are Medexim hydromassage systems to chlorinated water?
The systems are constructed from materials certified for contact with water in spa operations. The pipes are made of PVC with a smooth inner surface that is chemically inert to common chlorine concentrations, preventing them from becoming "embrittle" and subsequently cracking.
Where can I get a protocol on the performed prophylaxis required for the insurance company or hygiene?
After each Prophylaxis performed by the Medexim service team, you will receive a service protocol. This document serves as proof of regular maintenance, which is required by insurance companies in the event of insurance claims or public health authorities when checking the operating rules of the wellness center.
